At Charity Hall Bingo, we are committed to providing exceptional customer support and ensuring that your experience with us is enjoyable and hassle-free. If you have any questions or concerns, please do not hesitate to reach out.
Our dedicated team of staff members is available daily from 8am to 11pm to assist you with any queries or issues you may encounter. You can contact us in-person at our member services desk during these hours for immediate assistance.
We also offer live chat support, which is accessible 24/7 on both our website and mobile app. Our trained customer support team will be happy to help resolve your issue promptly.
Please note that we strive to respond to all emails within four hours of receipt.
Our live chat system is available 24/7 on our website and mobile app. You can access it at any time by clicking the "Chat with Us" button on our homepage or navigating to our support section in-app. Our team will be happy to assist you promptly.
We strive to respond to all emails within four hours of receipt.
Before contacting us directly, we recommend checking our comprehensive help centre on our website or mobile app for answers to frequently asked questions (FAQs). This may save you time and provide a quick resolution to your query.
If the issue persists, please do not hesitate to contact our team using one of the methods outlined above.
